♦♦♦FAQ'S♦♦♦

WHAT IS UNSTITCHED PRODUCT ?

If the product type specified in the description is “unstitched” and it’s a patiala suit or any other suit then it will be a dress material. You will have to get the product stitched according to your size locally.

WHAT IS A SEMI-STITCHED PRODUCT ?

If the product type specified in the description is “semi-stitched” then you will have to get minimal stitching done as most of the work will be pre-stitched. You will just have to get the basic altering and stitching done according to your size locally.

WHAT IS THE RETURN POLICY ?

You can return the product anytime within 7 days after the product is delivered to you.

WHEN WILL I GET MY REFUND / STORE-CREDIT / EXCHANGE PRODUCT?

Once the pickup is done it takes 5-7 days for the product to reach our warehouse. After arrival it takes our team 48-72 hours to process your cash refund / store-credit / exchange product.

WHAT IS CRITERIA FOR REFUND ?

For products with price less than 1500 Rs, we will issue store credit as cash back.For products with price greater than 1500 Rs, we will issue refunds in your bank account / card.

HOW DO I RETURN THE PRODUCT ?

To return the product you can whatsapp us on +91-7202849039  with your order number, product that you want to return and the reason for return, Mon to Sat (1:00PM – 5:00PM) to raise a return request. We will arrange for a pickup from our courier partners. In case the pickup service is not possible or delayed due to high volume, we will request you to send the product yourself and we will reimburse you for the courier charges.